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Delivery times and postage costs

Postage costs:

Free delivery

Delivery times

Items in stock will be dispatched within 3-5 days of payment with a tracking number provided.

If the item is out of stock then you will be notified by email and could take 2-3 weeks to be delivered.

Items will be delivered to the PayPal address provided so please check it is correct before payment.


Returns & Refunds Policy

We hope that you will be delighted with everything you purchase from Chapel Bridal. If for any reason you are not satisfied, you may return the item(s) for a refund within 7 days of receipt provided it is in its original, unused condition with all tags intact and in original packaging. We will issue a refund excluding the original delivery charge, or exchange the item for a different size/colour if requested. Please ensure you enclose the dispatch/order note in the parcel you are returning. You will be responsible for the return delivery costs. The refund for the goods returned will be in the form of the original payment, either to the debit or credit card used or to your PayPal account. Our refunds and returns policy complies with the Distance Selling Regulations 2000, as published by the office of fair trading.

Non returnable items include - headpieces and jewellery and personalised items.